Japan Visitor Hotline

Japan National Tourism Organization (JNTO) operates a visitor hotline 24 hours a day, 365 days a year.
Please feel free to call for tourist information or assistance in case of accidents or emergencies including new coronavirus.
Support is available in English, Chinese and Korean.

050-3816-2787

Fire and Emergency Services

When calling for a fire truck or ambulance, dial 119 to contact the fire department.
Ambulances are for people who need urgent transportation to a hospital due to injury or sudden illness. For non-emergencies, please use a taxi or other means of transportation.

119

When you're feeling unwell or wish to visit a medical facility

Police

When there is a traffic accident. When a crime (robbery, assault, etc.) has been committed.

110

Contact information for embassies

List of Embassies and Consulates in Japan (Ministry of Foreign Affairs Website)